|
10. Warranty
The Sale and Supply of Goods Regulations 2002
10.1 We warrant that the service or goods you order will perform as described in the information pages supplied before you place your order
10.2 Except for 10.1 we make no other guarantee or warranty whatsoever with regard to the services or goods supplied. In particular but not limited to the following are specifically excluded from warranty - The availablity of the service, system, server, software or web site / page(s);the performance of any service, system, server, software or web site / page(s); the ability of any service, system, server, software or web site / page(s) to attract or secure bookings, sales, business, contacts, leads and the like
10.3 The customers sole remedy under the warranty shall be reimbursement of advance payments made, less a reduction pro-rata for such time that the service has been made available
11.Right to Cancel
The Consumer Protection (Distance Selling) Regulations 2000
11.1 The customer is permitted a period of seven days commencing with the day following placing of the order in which to rescind the contract and request a full refund of all payments made without giving any reason
11.2 The contact details to apply for a refund are by email form on the site HERE ; or by mail to bbwebhosting, Wester Alligin, Achnasheen IV22 2HD giving full details of the order and a contact address. DO NOT INCLUDE CREDIT CARD DETAILS as this form of refund will be performed automatically by PayPal ® on our behalf
11.3 The refund will be made by cheque, or where payment has been made by credit card, by a refund to the credit card account used to make the payment
11.4 The refund will be made within 30 days of receipt of the refund request
|